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Free Screencast Support
Find current requirements, recording steps and answers for common picture, sound and installation problems.
Download Free Screencast
Start Here
- Make your first recording
- No sound in an MP4
- Black recording or wrong screen area
- Record a visible window area
- Make small text easier to read
- Installation and download details
Information That Helps
If you report a problem, include Free Screencast version 8.1.0, your Windows build, display scaling, selected capture mode, output format and audio source. Explain the steps that reproduce it and whether the saved file or only its preview is affected.
Use a short recording made from non-sensitive test content when possible. Do not send passwords, private messages or unrelated personal screen content. No support form on this static page uploads your files automatically.
Free Screencast 8.1.0 requires Windows 11 22H2 or later on an x64 PC. Its runtime is included.