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Contact Free Screencast
Get in touch with a concise description of your recording or installation problem.
Email Support
Email support@free-screencast.com. Include the software version, Windows build, capture mode, output format and selected audio source. Explain what you expected and what happened.
Protect Your Information
Use non-sensitive test content when describing a problem. Do not send passwords, private documents or an unreviewed full-desktop recording. A short written reproduction is often enough to begin investigating.
Useful Links
- Support topics
- Audio troubleshooting
- Black-screen troubleshooting
- Privacy and the optional installation invitation
This page provides a direct email link; it does not submit a message or upload an attachment for you.